Terms of service

Acceptance

By creating an account or using the Biochar Systems UK platform ("the Platform"), you agree to these terms. If you don't agree, don't use the Platform.

Accounts

Accounts are issued by invitation. You are responsible for activity that happens under your account, for keeping your sign-in details secure, and for telling us promptly if you suspect unauthorised access.

Your content

You retain ownership of the operational data you submit (biomass sources, batches, attachments). You grant us a limited licence to host, process, and display that data in order to deliver the Platform and to maintain the audit trail required by MRV methodologies.

Acceptable use

• Don't upload data you don't have the right to upload.
• Don't attempt to defeat the platform's audit controls.
• Don't probe, scan, or load-test the Platform without our written consent.
• Don't use the Platform to infringe anyone's rights.

Service availability

We aim for the Platform to be available 99.9% of the time on a rolling monthly basis, excluding scheduled maintenance. We'll give reasonable notice of planned downtime.

Carbon credits and methodology

The Platform calculates credit amounts based on the active methodology version at the moment of issuance. We don't guarantee acceptance of a credit by any external registry or buyer — we provide the infrastructure to support that acceptance.

Liability

To the maximum extent permitted by law, our aggregate liability for any claim relating to the Platform is limited to the amount you paid us for the service in the 12 months preceding the claim. We are not liable for indirect or consequential losses.

Termination

Either party may terminate the agreement on written notice. On termination, we'll provide a reasonable export of your data and then delete it in line with our retention policy.

Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any disputes.